Nova Poshta hit by DDoS attack; services face temporary outages

Nova Poshta hit by DDoS attack; services face temporary outages AI

On October 1 Nova Poshta reported a DDoS attack on its systems that has caused temporary interruptions to its website, app and branch services. The company says IT teams have activated backup schemes and asks customers to avoid using branches and the app until technical work is complete. Nova Poshta is Ukraine’s largest private parcel network; Kyiv residents should expect possible delivery delays and check the company's updates before visiting branches.

On October 1 Nova Poshta announced a DDoS attack targeting its IT systems. The company posted on social media that the attack is causing service difficulties across its website, app and network.

Nova Poshta staff warn of possible temporary glitches: some services may hang or be unavailable, and sending parcels can become temporarily complicated or blocked. Customers are advised to refrain from visiting branches or using the mobile app while technicians resolve the issue.

A team of IT specialists is working to mitigate the attack and Nova Poshta says reserve operational schemes have been launched and the situation is under control. Kyiv residents should monitor the company's social channels for updates and re-check service availability before attempting parcel operations.

Know what Kyiv knows.