Kyiv Digital users received restorations to their transport wallets after funds for unused trips bought under the old tariffs were returned, kyiv.news reported on 19 September 2026 citing Velykyi Kyiv. The update applies to transport cards stored in the Kyiv Digital application.
According to the report, owners of those transport cards had the full value for unused rides credited back into their in-app wallets. The announcement does not detail amounts or a timeline for all users, so individual balances may vary.
If you used Kyiv Digital for multi-ride tickets or stored fares before the tariff change, check the app’s wallet and transaction history. Contact Kyiv Digital support or your transport operator’s helpline if a refund is missing or unclear.