Major outage disrupts Kyiv Digital app and City Services portal AI
On 29 September 2026 the Kyiv Digital mobile app and the city’s online Services Portal suffered a large-scale technical failure, UA.NEWS reports. The outage has temporarily prevented users from fully accessing municipal services through those digital channels. If you rely on Kyiv Digital for municipal tasks, expect interruptions and check official city channels for status updates and alternative contact routes.
UA.NEWS reported on 29 September 2026 that the Kyiv Digital mobile application and the Kyiv City Services Portal experienced a large-scale technical problem. According to the report, users were temporarily unable to use the platforms’ full functionality while the fault persisted.
The article does not specify a cause or restoration time. Kyiv residents who need municipal services should monitor official Kyiv city communications for updates, retry the services later, or contact the relevant city departments by other available means until the platforms are restored.